Most OEMs aren't short on data — they're short on clarity, coordination and control. Ri-focus unifies CX, financials, field execution and compliance into one decision layer.
Connected data sources flow into one standardised, benchmarked and AI-powered intelligence layer.
Most OEMs run their network through disconnected tools — different DMS platforms, separate CX, finance, audit and field systems. Insight stays trapped. Execution drifts.
How most OEMs manage their dealer network today.
What your network needs to drive performance.
Integrated data. Complete visibility. Real clarity.
Detect issues sooner. Intervene faster.
Everyone working from the same insights and priorities.
Focus on what matters. Drive action. Improve results.
Ri-focus replaces the fragmented stack with a unified intelligence layer — connecting CX, financial, performance and compliance data into one operating picture.
Real-time visibility to drive decisions and performance.
Execute, report and act in the field.
Clear guidance and insights to improve performance.
Modular by design. Customer Excellence, Financial Management, Network Performance and PMA Mapping can each be deployed as a stand-alone module — or combined for total network control.
Turn CSI/NPS data — your own or third-party — into structured dealer action plans with assigned ownership and tracked outcomes. Deployable as a stand-alone module.
Consistent, validated financial data from every DMS — so you can benchmark dealers and act on early signals instead of waiting on manual consolidation.
Unified KPI dashboards and reports, Contact Visit Management, action plans, task tracking, bulletin hosting, Dealer of the Year tracking and PMA mapping aligned to OEM strategy.
Standards monitoring and action accountability give you ongoing governance — not point-in-time snapshots.
Ri-focus replaces fragmented systems with one coordinated workflow that connects insight to execution.
Connect DMS, CX, financial, compliance and field data into one validated layer.
Benchmarking and analytics identify root causes and flag underperformance early.
Auto-generated dealer action plans with assigned ownership for field and dealers.
Track execution and outcomes. Measure impact. Close the continuous loop.
Most CX platforms measure satisfaction. Very few improve it. Ri-focus closes the loop — turning survey data into structured, owned and tracked dealer action.
Most OEMs can see performance. Very few can consistently improve it across their entire network. Ri-focus aligns network visibility, field execution and PMA priorities into one model.
of network performance
and focused field teams
across all dealers
in key KPIs
Most OEMs receive dealer financials in different formats, at different times, from different systems. Ri-focus standardises and validates that data so every market, brand and department can be compared on the same basis.
across every market
less manual reworking
across every dealer
on margin and cost
Most OEMs assess compliance periodically. Very few maintain real-time visibility and accountability. Ri-focus moves audit from snapshot to ongoing operating discipline.
Real-time visibility across every brand, market and dealer. Make decisions in days, not quarterly reviews.
Structured visit planning, guided visit templates and post-visit action tracking — replacing ad-hoc spreadsheets.
Clear performance benchmarks and focused improvement plans. Less admin, more time selling and servicing.
Selected outcomes across deployed OEM and distributor networks.
Deployed across automotive, motorcycle, truck and equipment networks in complex multi-brand, multi-market environments.
"Ri-focus turned our quarterly compliance reviews into a daily operating rhythm."
"Our field teams now walk into dealerships with the same data dealers see — every visit drives a decision."
"Standardised financials across every DMS in weeks. The benchmarks changed how we coach."
Get clear answers on dealer performance management software, KPIs for automotive dealers, continuous monitoring, and how Op2ma's Ri-Focus platform helps OEMs and dealer networks improve performance and reduce costs.
See how Ri-focus replaces fragmented reporting with one decision layer for your dealer network. Book a 30-minute walkthrough with our team.